29 PMP Matching Questions Answer and Explanation

There are five conflict resolution techniques, all of which go by two different names: withdraw/avoid, smooth/accommodate, compromise/reconcile, force/ direct, collaborate/problem-solve.

Compromise, also known as reconcile, involves resolving conflict by seeking to appease all parties involved (lose-lose outcome); collaborate is a win-win conflict-resolution technique that seeks to resolve the problem through open dialogue and varying perspectives; force, also known as direct, is a win-lose conflict-resolution technique where one person is able to get their way; and avoid, also known as withdraw, is a conflict-resolution technique where participants retreat from the situation in hopes that others will resolve the conflict.

Organizational process assets are factors that are internal to the organization, such as internal policies, processes, templates, and lessons learned repositories; enterprise environmental factors are external to the organization, such as laws, regulations, published standards, and marketplace conditions.

Agile teams need a clear project vision and purpose, which are provided through a project charter. Agile project charters address the reasoning for the project, as well as team norms and how the team will collaborate.

There are four types of project endings: integration, starvation, addition, and extinction. Extinction is the best type of ending.

There are many variations of Agile approaches, including hybrid/ combination approaches (i.e., ScrumBan). Descriptions provided are derived from the Agile Practice Guide, which offers several descriptions and examples of a wide range of Agile approaches.

Project managers and other leaders use power to convince others to do tasks in a specific way. The kind of power used depends on their personality, their personal values, and the company culture.

The Crystal method is actually a family of methodologies that are designed to scale to the project needs. It examines three factors to determine which Crystal methodology to use: criticality of the project, priority of the project, and number of people involved.

Classifying stakeholder engagement levels and documenting them helps plan and create action plans for those stakeholders who are not at the desired level of engagement.

The project manager’s level of authority varies, based on the organizational structure that they work within. It is lowest in a functional type and highest in a project-oriented type. Matrixed structures tend to fall in the middle, with weak matrix closest to functional, and strong matrix closest to project-oriented.

A project manager may leverage various leadership styles to accommodate various situations and organizational norms. There are five leadership styles referenced within the PMBOK® Guide: Laissez-faire, transactional, servant leader, transformational, charismatic, interactional. Agile teams favor servant leadership due to its focus on team.

Agile measurements should focus on customer value

There are several motivational theories developed by well-known theorists who explain how individuals are motivated and why they may feel or behave in certain ways.

The Five-Factor Model, also known as the Big Five personality traits, is a personality survey that identifies five broad dimensions used to describe an individual’s personality. The five factors are openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.

Measuring ongoing progress against committed work is important for predictive, adaptive, and hybrid project delivery approaches. There are various methods of measuring and displaying progress.

There are four project life cycle categories: predictive, iterative, incremental, and Agile. The life cycle selected to manage a project is driven by various factors, one of which is life-cycle goal.

The definitions provided are taken from Agile Practice Guide.

There are a total of 10 Project Management Knowledge Areas. The best indicator of its description is identifying key words that tie it back to the name of the Knowledge Area.

There are five types of conflict resolution technique: withdraw/ avoid, smooth/accommodate, compromise/reconcile, force/direct, collaborate/ problem-solve.

There are several Agile-based approaches that follow iterative or flow-based Agile methods. In addition to the various flavors of Agile, hybrid approaches also exist, such as Scrumban (a combination of Kanban and Scrum).

There are generally three types of delivery methods: predictive, adaptive, and hybrid. Another layer to consider is the project life cycle, of which there are generally four: predictive, iterative, incremental, and Agile.

The PMBOK® Guide highlights three decision-making techniques: voting, autocratic, and multicriteria decision analysis.

Match the leadership style to its corresponding attributes.

There are a variety of project management office (PMO) types. The PMBOK® Guide provides an example of three distinct types: supportive, controlling, and directive.

Project management always includes planning activities, regardless of the life cycle used to carry out the project. While all share planning as a key activity, when and how planning occurs varies for each.

Philip Crosby is the quality theorist behind the Zero Defects practice, which promotes doing it right the first time; Joseph Juran popularized the Pareto Principle, also referred to as the 80/20 principle; and W. Edwards Deming popularized the Shewhart Cycle, which he evolved into the Plan-Do-Check-Act Cycle. Walter Shewhart is considered to be the grandfather of TQM; he developed statistical tools to examine when a corrective action must be applied to a process.

Predictive and iterative life cycles tend to have low frequencies of delivery, whereas incremental and agile have a high frequency of finished deliverables; both predictive and incremental experience few changes, while iterative and Agile experience very frequent changes based on customer feedback.

According to the PMBOK® Guide, there are three types of PMOs: supportive, controlling, and directive. Supportive PMOs have a low degree of control, controlling PMOs have a moderate degree of control, and directive PMOs have a high degree of control.