30 Manage Stakeholder Questions Answer and Explanation

Once a project’s business case is approved, the project can be initiated. The develop project charter process launches the project.

Only internal stakeholders can provide expert judgment on effective management strategies for internal stakeholders. Project customers are important stakeholders but usually they lack the knowledge on internal stakeholders, and hence cannot provide accurate feedback.

It is just as important to manage the positive stakeholders as it is to manage the negative stakeholders. Stakeholders' expectations and interests change over time. In order to ensure the success of the project, the positive stakeholders should be managed closely to retain their support and commitment to the project.

Although david claims that he is supportive of all improvement initiatives, his behavior is not coherent with his claim. Since david is blocking henry’s idea, he is in effect, resistant of the project.

Project stakeholders are persons and organizations having a stake in the project. They typically exist at different levels and have varying degrees of authority. For example, the project sponsor will be at a higher level and have greater authority than the project manager. In contrast, a team member may be at a lower level and have lesser authority.

All of the given choices are organizational process assets. However, the organizational policies and templates are more relevant during the planning phase of the project. For the manage stakeholder engagement process, a process from the executing process group, historical information about previous projects is considered a critical input from the organizational process assets.

An effective stakeholder engagement plan recognizes the diverse information needs of the project's stakeholders. Stakeholder engagement relies on continuous communication with stakeholders to understand their needs and expectations, addressing issues as they occur, managing conflicts and fostering stakeholder engagement.

If any stakeholder—resisting or supporting—identifies any issue, it must be addressed. The defects have already been identified and fixed. The scenario is talking about an action that would bring the future project performance in line with the approved quality requirements, this is a corrective action.

Communication skills is a tool and technique of the manage stakeholder engagement process.

The question is asking about the stakeholder management process from the executing process group. The manage stakeholder engagement process executes the stakeholder engagement strategy developed during the plan stakeholder engagement process. The monitor stakeholder engagement process deals with making the necessary adjustments to the stakeholder engagement strategy.

Organizational communication requirements should be considered during project stakeholder engagement plan development. However, these are part of organizational process assets and not enterprise environmental factors.

Design for x is a set of technical guidelines that may be applied during the design of a product for the optimization of a specific aspect of the design. Other choices are either invalid or do not relate to product design.

The project charter and the project management plan do not document lessons learned from previous similar projects. Lessons learned are stored in the organization's process assets library.

Monte carlo analysis and the fishbone diagram are risk management and quality management tools respectively. Stakeholder register is a project artifact and not a tool or technique. The correct answer is ‘stakeholder engagement assessment matrix’ which helps a project manager in mapping the current and desired stakeholder engagement levels.

The project manager starts developing effective stakeholder engagement strategies early during the project’s planning phase. This effort is carried out during the plan stakeholder engagement process and the strategies are then documented in the stakeholder engagement plan.

The project charter is least likely to get updated during the project execution. Rest of the choices are project documents that do get updated during the monitor stakeholder engagement process.

The stakeholder influence is highest at the start of the project and decreases as the project progresses towards completion. This is due to the fact that risk and uncertainty are greatest at the start of the project.

In projects with adaptive life cycles, many of the project management processes are repeated in each iteration of the project except the develop project charter process; which is typically performed only once at the start of the project.

Linda is looking for company’s policies and procedures. These are part of the organizational process assets.

A planning package is a work breakdown structure component below the control account and above the work package with known work content but without detailed schedule activities.

Increasing the number of resources in order to crash a project schedule does not always cut the time by the same factor. In worst cases, too many resources to the activity may actually increase the duration due to required additional coordination. Other choices are either not applicable or do not directly influence the project schedule.

According to the pmbok guide, the stakeholder engagement plan can be formal or informal, highly detailed or broadly framed.

SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers.

Both the communications and stakeholder management plans are detailed textual documents. They are not presentation tools. On the other hand, both the stakeholder register and the stakeholders engagement assessment matrix contain the required information. However, the stakeholders engagement assessment is the best tool to be selected in this situation since it presents the information required by the project sponsor in a tabular format.

Regardless how bad the situation is, send inaccurate project reports is never an option. Further ignoring the negative stakeholders is not recommended. Sending periodic project updates will help but the best way to reduce the negative bias towards the project is to involve the negative stakeholders in project decisions so they get a sense of ownership.

George is giving an expert opinion; this is analogous to expert judgment. A PMP-certified project manager from a competitor would not normally give false information. This can be considered expert judgment since george has managed many similar projects.

All key stakeholders’ concerns must be addressed. George must first understand these concerns and determine the root cause before taking any action. He must request the objecting stakeholder to provide further details so that he can analyze the situation. Taking immediate action without understanding the problem and determining the root cause is poor project management. Finally, this issue must be recorded in the issue log.

The stakeholder engagement plan is developed during the plan stakeholder engagement process. However, the stakeholder engagement plan might get updated during the manage stakeholder engagement process.

The stakeholder engagement plan is produced during the plan stakeholder engagement process.

The stakeholder engagement plan should be reviewed regularly. Since some of the resistant project stakeholders have now become project supporters, this implies that the current stakeholder classification in the stakeholder engagement plan is no longer accurate. These stakeholders should now be transferred to the project supporters group, and going forward the stakeholder engagement strategy defined for project supporters should be adopted for these stakeholders. Although the stakeholder engagement strategy for the resisting stakeholders has delivered impressive results, it should only be applied to the current resistant stakeholders.