PMP

Lesson 4: Keeping the team on track

PMP

Topics:

Lead a team

Support team performance

Address and remove impediments, obstacles, and blockers

Manage conflict

Collaborate with stakeholders

Mentor relevant stakeholders

Apply emotional intelligence to promote team performance

Lesson Objectives by Topic

  • Inspire, motivate, and influence team members and stakeholders. (ECO Tasks 1.2, 1.6)
  • Appraise team performance against key performance indicators. (ECO Tasks 1.3, 1.4)
  • Determine, prioritize, and remove impediments, obstacles, and blockers for the team. (ECO Task 1.7)
  • Investigate and interpret the source and stage of a conflict and recommend an appropriate conflict resolution solution. (ECO Tasks 1.1, 1.10)
  • Evaluate stakeholder engagement needs and influence stakeholders to accomplish project objectives. (ECO Task 1.9)
  • Recognize mentoring opportunities and mentor relevant stakeholders. (ECO Tasks 1.3, 1.13)
  • Promote team performance through the application of emotional intelligence. (ECO Tasks 1.3, 1.14)