Topics:
Lead a team
Support team performance
Address and remove impediments, obstacles, and blockers
Manage conflict
Collaborate with stakeholders
Mentor relevant stakeholders
Apply emotional intelligence to promote team performance
Lesson Objectives by Topic
- Inspire, motivate, and influence team members and stakeholders. (ECO Tasks 1.2, 1.6)
- Appraise team performance against key performance indicators. (ECO Tasks 1.3, 1.4)
- Determine, prioritize, and remove impediments, obstacles, and blockers for the team. (ECO Task 1.7)
- Investigate and interpret the source and stage of a conflict and recommend an appropriate conflict resolution solution. (ECO Tasks 1.1, 1.10)
- Evaluate stakeholder engagement needs and influence stakeholders to accomplish project objectives. (ECO Task 1.9)
- Recognize mentoring opportunities and mentor relevant stakeholders. (ECO Tasks 1.3, 1.13)
- Promote team performance through the application of emotional intelligence. (ECO Tasks 1.3, 1.14)